Privacy-policy

Your Privacy is Important to Us…

The information you provide on our forms is never shared, sold, traded or rented. Your information is used to contact you about the services on our site that you have requested information about. Optional information that you may provide allows us to further assist you through a greater understanding of your requirements related to exterior home improvements.

MASTERCRAFT Specialty Exterior Contractor

Trusted Since 1986, homeowners and commercial businesses have trusted John O’Brien, specialty contractor, green builder and owner of MasterCraft to provide exceptional roofing, siding, window replacement, ice melt roofing, solar attic fan and garage door replacement services in the Greater Boston area.

How We Protect Your Information

Personal Identification Information

Non Personal Identification Info

Web Browser Cookies

How We Use Collected Information

Subscriber List

How We Protect Your Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Personal Identification Information

We may collect personally identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non Personal Identification Info

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web Browser Cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How We Use Collected Information

MasterCraft uses personal information for the following purposes:

To personalize user experience – We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To improve our Site – We continually strive to improve our website offerings based on the information and feedback we receive from you.
To improve customer service – Your information helps us to more effectively respond to your customer service requests and support needs.
To process transactions – We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To administer a content, promotion, survey or other Site feature To send Users information they agreed to receive about topics we think will be of interest to them.
To send periodic emails – The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

Subscriber List

When you opt-in to our newsletter list, you will receive an email with a link that when clicked, subscribes you to our mailing list. By completing a request for quote, you will receive an email confirmation that relays information to us about your request. You will also receive an email inviting you to join our mailing list. By clicking the link within that email, you will be subscribed to to our mailing list. Subscribers will receive information from us electronically from time to time. Our customers are automatically added to our subscriber list as their permission is assumed through contracting our services. Should you wish to be removed from our mailing list, we give you the option to remove your name in every email that we send.

How We Protect Your Information

Sharing Your Personal Information

Third Party Websites

Advertising

Changes to this Privacy Policy

Your Acceptance of these Terms

Contacting Us

Sharing Your Personal Information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third Party Websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Advertising

Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.

Changes to this Privacy Policy

MasterCraft Roofing, Windows, Siding and www.MasterCraftNewEngland.com has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page and send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications

Your Acceptance of these Terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.